Legal

Privacy Policy

1. Introduction

We, Lumeso FlexCo, take the protection of your personal data very seriously. This privacy policy informs you about how we collect, use, and protect your personal data on our website, which is built with Storyblok and hosted on AWS, as well as through the newsletter function via Mailchimp. We comply with the provisions of the General Data Protection Regulation (GDPR).

2. Controller for Data Processing

The controller responsible for data processing within the meaning of the GDPR is:

Lumeso FlexCo
Waltherstraße 24
4020 Linz, Austria

Contact:
Email: office@lumeso.com

For questions regarding data protection, please contact the information provided above.

3. Collection and Processing of Personal Data

We collect and process personal data when you use our website or interact with our services, such as:

  • Contact information: Name, email address, if you sign up for our newsletter or contact us via the contact form.

  • Usage data: Information about your use of the website (e.g., IP address, browser type, pages visited) to improve the website.

  • Newsletter data: If you sign up for our newsletter, we store your email address to send you marketing emails.

4. Purposes of Use

The personal data we collect is used for the following purposes:

  • Newsletter: If you subscribe to our newsletter via Mailchimp, we use your email address to send you regular updates and information.

  • Website improvement: To ensure and optimize the functionality of the website, which is built with Storyblok and hosted on AWS.

  • Customer support: To process and respond to your inquiries.

  • Analytics: To analyze the use of our website and improve the user experience.

5. Legal Basis

The processing of your data is based on the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR): If you have given us your consent to process your data, e.g., when signing up for the newsletter.

  • Contract performance (Art. 6(1)(b) GDPR): If processing is necessary for the performance of a contract, e.g., to provide services on the website.

  • Legitimate interest (Art. 6(1)(f) GDPR): If we have a legitimate interest in improving our services, e.g., analyses of website usage.

6. Data Disclosure to Third Parties

Your data will only be shared with third parties if this is necessary to provide the service or if you have given your explicit consent:

  • AWS (Amazon Web Services): Your data is stored on AWS servers.

  • Mailchimp: If you sign up for our newsletter, your data will be forwarded to Mailchimp to enable the newsletter to be sent.

  • Storyblok: Storyblok manages the content of our website.

7. Retention Period

We store your personal data only as long as necessary to fulfill the purposes stated in this privacy policy, or as required by law. Newsletter subscriber data is retained until you unsubscribe.

8. Cookies

Our website uses cookies to improve the user experience and make the website more efficient. You can disable the use of cookies in your browser settings, although this may impair the functionality of the website.

9. Your Rights

Under the GDPR, you have the following rights:

  • Right to information: You have the right to request information about the data we store.

  • Right to rectification: You can request the correction of inaccurate data.

  • Right to erasure: You have the right to request the deletion of your data, provided no statutory retention periods apply.

  • Right to restriction of processing: You can request the restriction of the processing of your data.

  • Right to object: You have the right to object to the processing of your data.

  • Right to data portability: You have the right to receive your data in a structured, machine-readable format.

10. Contact

For inquiries regarding the processing of your data or to exercise your rights, please contact:

Lumeso FlexCo
Waltherstraße 24
4020 Linz, Austria

Contact:
Email: office@lumeso.com

11. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC ("Google"), to analyze and regularly improve the use of our website. Google Analytics uses so-called "cookies," text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to and stored on a Google server in the USA.

Legal basis:
The processing of the data is based on your consent pursuant to Art. 6(1)(a) GDPR, which you have given via our cookie banner.

IP anonymization:
We have activated IP anonymization on this website, so that your IP address is shortened by Google within the European Union or the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

Data processing:
Google uses this information on our behalf to evaluate your use of the website, compile reports on website activity, and provide us with other services related to website usage and internet usage. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

Objecting to data collection:
You can prevent the storage of cookies through the appropriate settings in your browser software. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: Google Analytics Opt-out.

Further information:
More information on the terms of use of Google Analytics and data protection can be found at the Google Analytics Terms of Use and the Google Privacy Policy.